How we collect, use and protect your data
This privacy policy applies to your personal data when you visit VALIORA or use our services through this site, and does not apply to other sites or services that we do not own or control. It applies to all visitors to our site and is intended to help you understand what personal data we collect, why we collect it and what we do with it.
We want you to be aware of how we use your information and the ways in which you can exercise your rights.
This privacy policy is intended to inform you how we manage your personal data, what your privacy rights are and how the law protects you. By using any of our services and/or registering an account, you accept that you have read and understood this Privacy Policy, as well as our cookie policy.
The organisation providing you with services through this website in its capacity as Personal Data Controller is VALIORA Ltd., with its registered office and management address in Sofia, Okolovrasten pat 68, represented by Plamen Kamenov Klimentov, email: revaliabuild@gmail.com, tel.: +359 887 977 221
Personal data is data that describes and relates to someone in a personal capacity. It is data by which individuals can be identified.
We collect certain personal data in order to provide services to all our clients. We process personal data only for lawful reasons. We do not sell or otherwise distribute your personal data.
We process the following personal data of individuals to achieve the following purposes:
Client data: full name, national ID number (EGN), identity document details, email address, telephone number, correspondence address, permanent address and, in certain cases, marital status, for the purpose of proving ownership of real estate.
Identification data such as names, national ID number (EGN), identity document details, permanent and correspondence address and, in some cases, marital status, are required to verify your identity when entering into contractual relations for the provision of real estate brokerage services and preparing the necessary documents in this regard.
An email address, telephone number, mobile phone and address are required so that we can contact you at any moment during the performance of the requested services, in connection with their successful and timely delivery, to respond to your enquiries and other requests.
Where you have given explicit consent, and depending on your device permissions, if you post on our Site we automatically collect and process information about your actual location, including IP address, GPS, Wi-Fi access points and mobile points.
Personal information is collected at the moment users register, request information, sign up for events, apply for jobs and post opinions through discussion forums or online surveys.
When we have received an enquiry from you through one of our contact forms, we will use the contact details provided to reach you and give you the information or assistance you need.
We do not collect personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs or trade union membership, nor data concerning health, sex life or the human genome.
When we have received an enquiry from a person through one of our contact forms, we will use the contact details they provided to reach them and give them the information or assistance they need.
We would like to use your email address and telephone number to send you information about our services, promotions, discounts and bonuses that you can take advantage of. We will only do this if you give us your consent to receive this information:
Your consent is voluntary and you will be able to use our services even if you do not provide it. Nevertheless, we believe that such information would be useful to you, as it will reflect the development of the services we offer, our latest projects in the real estate business, as well as offers tailored to your individual interests and searches.
We will not use your contact details to advertise third-party products or services.
You can withdraw your consent to receive this information at any time by contacting the data protection officer at revaliabuild@gmail.com.
The processing of your personal data is necessary for VALIORA to provide brokerage services in the field of real estate, insofar as, under applicable law, it is obliged to retain such data, and on the basis of the legitimate interests of VALIORA and its counterparties in carrying out economic activity, insofar as the processing of personal data is limited to the minimum necessary for this purpose.
We assume that each of you provides only your own personal data, which is accurate at the time it is provided. Each person declares that the data is theirs and provides it voluntarily and of their own free will.
VALIORA is not responsible for the collection and lawful processing of the data of third parties that you specify during your visit to our site.
With regard to persons with whom we are about to conclude a real estate brokerage agreement, we process the following data: full name, identity document details, data from real estate ownership documents, civil status certificates and other data necessary to identify the person, for the purpose of preparing and issuing the documents required in connection with the provision of the brokerage services.
We use your personal data for marketing purposes only where you have given explicit consent. The absence of consent or its withdrawal does not in any way affect your ability to use our brokerage services.
Every User has the right at any time to withdraw their consent to the processing of personal data by sending a message by email. This does not affect the lawfulness of the processing already carried out on the basis of consent given beforehand.
The personal data provided to us is processed both by automated means and manually, and is protected by appropriate security measures, taking into account the state of technological progress, the costs of implementation, and the nature, scope, context and purpose of the processing. VALIORA implements appropriate administrative, technical, personnel and physical measures to protect the personal data in its possession from loss, theft and unauthorised use, disclosure or modification.
All information we receive about you is stored on secure servers, and we have taken a wide range of technical and organisational measures that are appropriate and necessary to protect your personal data, including from accidental or unlawful loss, access or disclosure; to identify reasonably foreseeable network security risks and to minimise security risks, including through risk assessment and regular testing.
Personal data is accessible only to authorised persons who need access to perform their work in connection with the provision of our services, who have undergone the relevant training and are obliged to treat the information as confidential, in compliance with the principles of lawfulness, good faith, confidentiality and accuracy.
We do not provide your personal data to third parties without a legal or contractual basis, we do not sell it and we do not distribute it.